If you are only selling to Australian customers, you are leaving money on the table. Shopify Markets makes it easier than ever to sell internationally — but most store owners either ignore it completely or set it up wrong and wonder why international orders trickle in at a fraction of their domestic conversion rate.
What’s in This Article
The brands getting this right are adding 15-30% to their revenue by targeting a handful of high-value markets with localised pricing, currency conversion, and shipping options that make overseas customers feel like locals. Here is how to set up Shopify Markets properly — without the headaches.
Why International Selling Is Easier Than You Think

Five years ago, selling internationally on Shopify meant juggling multiple stores, third-party currency apps, and manual tax calculations. It was genuinely painful. Shopify Markets changed that by building multi-market selling directly into the platform.
With Markets, you can set up distinct selling regions — each with its own currency, pricing adjustments, domain, and language — all from a single Shopify store. No duplicate product management. No separate inventory tracking. One store, multiple markets.
For Aussie brands, the obvious first targets are New Zealand (similar culture, no language barrier, close shipping), the US (massive market, high purchasing power), and the UK (English-speaking, strong demand for Australian lifestyle brands). Some of our members have also found surprising success in Singapore and Japan for specific niches.
Setting Up Your First International Market
Head to Settings then Markets in your Shopify admin. You will see your primary market (Australia) already set up. Click “Add market” to create your first international zone. Here is what to configure:
- Market name and countries. Group similar countries together. “New Zealand” can be its own market. “North America” might include the US and Canada. Keep markets that need different pricing or shipping separate.
- Currency. Enable local currencies so customers see prices in NZD, USD, GBP, or whatever is relevant. Shopify handles real-time conversion, but you can set manual exchange rate adjustments to protect your margins — adding 5-10% buffer is standard practice.
- Pricing adjustments. You can increase or decrease all prices by a percentage for each market. If you want to charge more in the US to account for shipping costs, set a +15% price adjustment. This applies across your entire catalogue.
- Duties and taxes. For markets outside Australia, decide whether to include duties at checkout or let customers pay on delivery. Including duties upfront (DDP — Delivered Duty Paid) massively reduces cart abandonment for international orders. Nobody wants a surprise customs bill.
Pricing Strategy for International Markets

The biggest mistake is assuming your Australian pricing translates directly to other markets. It does not. You need to account for shipping costs, duties, currency fluctuation risk, and competitive pricing in each market.
Here is a framework that works. Start with your AUD retail price, convert to the local currency, then apply a market-specific adjustment. For New Zealand, a 5-8% increase covers the currency risk and slightly higher shipping. For the US, 10-15% accounts for international shipping and the duty complexity. For the UK, 12-18% handles VAT obligations and longer transit times.
Use round numbers in local currencies. If your conversion comes out to USD $47.83, round to USD $48 or $49. Odd prices look unpolished and signal to the customer that you have not thought about their market.
Review your pricing quarterly. Currency swings between AUD and USD can be 5-10% in a quarter, and if you are not adjusting, you are either overcharging (killing conversions) or undercharging (killing margins).
International Shipping Without the Headaches
Shipping is where most international selling strategies fall apart. Customers see $45 AUD shipping to the US and bail immediately. You need a shipping strategy that feels reasonable to international buyers.
- Subsidise shipping costs into product prices. If international shipping costs $30, bake $15 into your price adjustment and show $15 shipping at checkout. A higher product price with lower shipping converts better than a lower price with shocking shipping costs.
- Use Australia Post eParcel International or Sendle Global. Both offer competitive rates for Aussie sellers. Australia Post’s iReturns programme also handles international returns, which removes a major barrier for overseas customers.
- Set free shipping thresholds by market. In Australia, your threshold might be $100 AUD. For the US, set it at USD $120 (equivalent plus margin). Free shipping thresholds increase average order value by 15-25% in international markets because customers will add items to hit the target.
- Be transparent about delivery times. International customers expect 7-14 business days for standard shipping from Australia. State this clearly on product pages and at checkout. Understating delivery times leads to chargebacks and negative reviews.
Localisation That Actually Matters

Localisation is not just currency conversion. The stores winning internationally pay attention to the details that make customers feel at home:
- Domain and URL structure. Shopify Markets can create subfolders (yourbrand.com/en-us) or you can set up country-specific domains (yourbrand.us). Subfolders are easier to manage and keep your SEO authority consolidated.
- Localised content. Swap out references to Australian seasons when targeting the Northern Hemisphere. Your “winter sale” in July confuses American and British customers who are in the middle of summer.
- Payment methods. Enable Shop Pay, Apple Pay, and Google Pay at minimum. For European markets, consider adding Klarna. For Asian markets, look at payment methods popular in those regions.
- Social proof. Show reviews from customers in the same market when possible. Seeing reviews from other US customers builds more trust than reviews from Australian buyers.
International SEO and Marketing
Setting up your markets is only half the battle. You also need to drive traffic from those markets. Shopify Markets automatically generates hreflang tags, which tell Google about your market-specific pages. This helps you rank in local search results for each market.
For paid acquisition, create market-specific ad campaigns. Your Meta Ads targeting US customers should use USD pricing, reference US shipping times, and feature creative that resonates with the American market. Copy-pasting your Australian campaigns with a currency swap does not work — the messaging needs to feel native.
Email marketing should also be segmented by market. Create separate flows for international customers with market-specific shipping information, local currency pricing, and relevant seasonal promotions. A BFCM campaign that references Boxing Day sales will confuse your US audience.
The 5-Country Shortlist Most Aussie Brands Should Test First
Picking your first international market by gut feel is how you waste six months on a country that was never going to work. Use this shortlist instead — it is built from the actual win rates we see across eCommerce Circle members and reflects Aussie-specific advantages like familiar buying culture, similar regulatory environments, and existing carrier networks.
- New Zealand — The cheapest test. Same currency conventions (cents), same plug shape, similar review cultures, no language barrier. AusPost has competitive international rates. Conversion rates typically run 70-90% of your AU baseline. Realistic added revenue: 5-12%.
- United Kingdom — Higher CPCs but premium AOVs. Aussie brands punch above their weight here, especially in homewares, fashion, and supplements. The “made in Australia” story still has equity. Expect 12-25 day delivery via DHL Express or 4-7 day via UK 3PL fulfilment.
- United States (selected states) — Do not try to “do the US”. Pick 3-5 states (California, Texas, New York, Florida, Washington) and run Meta + Google geo-targeted. Tariffs and de minimis rules can swing margins by 8-15% — model carefully before committing.
- Singapore — Affluent, English-speaking, and a strong DTC infrastructure. Best for premium positioning. Free Trade Agreement with Australia means smoother customs. Smaller addressable market but high-LTV customers.
- Canada — Often overlooked by Aussie brands. Similar regulatory environment to Australia, English-first marketing works (outside Quebec), and Shopify Markets handles GST/PST natively for the most part.
Skip Western Europe for round one. Different VAT regimes, multi-language content needs, and EU compliance overhead (GPSR, DSA, packaging directives) make it a Year 2 move, not a Year 1 test. Japan and the UAE are interesting but require region-specific creative work and payment-method support that doubles the setup cost.
International Tax and Compliance: What You Actually Need to Know
This is the section most “going global” guides skip. It is also the part that costs you the most if you get it wrong. We are not your accountant — talk to a real one before you launch — but here are the threshold rules that determine whether you can sell into a market with Shopify Markets alone, or whether you need local tax registrations.
- UK VAT — Required if you sell directly to UK consumers and the order value is GBP 135 or less (you collect at checkout, remit quarterly). Above GBP 135, the customer pays VAT on import. Most Aussie brands register for UK VAT once they hit GBP 30K in trailing-12 sales.
- EU IOSS — Import One-Stop-Shop scheme for goods under EUR 150. Required if you want a smooth customs experience. Shopify Markets Pro handles this in some configurations.
- US sales tax — Triggered by economic nexus thresholds, typically USD 100,000 in sales OR 200 transactions in a state. Track this state by state via TaxJar or Avalara.
- New Zealand GST — 15% GST applies if you sell more than NZD 60K to NZ consumers in any 12-month period. Register at IRD.
- Canada GST/HST — Threshold is CAD 30K in trailing-12 sales. Provincial sales tax in BC, Saskatchewan, Manitoba, Quebec is separate and a headache. Use a service like Taxually or Avalara.
Real example: a beauty brand we coach in Brisbane launched into the UK in late 2024 thinking they could ignore VAT registration. By month four they had GBP 60K in sales, an unregistered tax liability, and HMRC was sending letters. They paid GBP 8,400 in back-taxes, GBP 2,200 in penalties, and lost three months untangling it with a UK accountant. Set this up properly Day One. It is not optional and it is not expensive — Shopify Markets Pro plus a tax tool starts around AUD 200/month.
Localisation Beyond Currency: What Actually Moves Conversion
Showing GBP instead of AUD lifts UK conversion by 30-45% on its own. But there are 4-5 quieter localisation choices that compound. Get these right and you typically lift overall international conversion by another 15-25% on top of the currency win.
- Local payment methods — UK shoppers want Klarna, Clearpay, and PayPal. US shoppers want Afterpay, Shop Pay, and Apple Pay. Singapore wants GrabPay and PayNow. Missing the local payment method drops checkout completion by 8-12%.
- Local social proof — Reviews from local customers convert harder than reviews from anywhere else. Show “Verified UK buyer” or “Verified US buyer” once you have them. Until then, source 5-10 reviews from existing local customers to seed the page.
- Local imagery — One lifestyle hero shot featuring the destination market on your landing pages can swing conversion 8-15%. Snowy NYC street for a US winter campaign. Sun-drenched Cornwall for UK summer.
- Delivery expectation copy — “Free shipping” without a timeframe is meaningless internationally. Be specific: “Free UK delivery in 5-7 working days via Royal Mail Tracked.” Specificity beats vagueness every time.
- Returns address — Even if the product is going back to Australia, framing it as “easy returns” with a clear policy lifts checkout completion 6-10%. Consider a returns 3PL like ReBound or Reverse.com once volume justifies it.
The Compound Effect of Multi-Market Selling
Here is where it gets exciting. Each new market you open is like multiplying your addressable audience. Australia has 26 million people. Adding the US gives you access to 330 million. The UK adds another 67 million. New Zealand is small at 5 million but converts at the highest rate for Aussie brands because of cultural familiarity.
One eCommerce Circle member selling handmade jewellery added just two markets — New Zealand and the US — and grew total revenue by 28% in four months. Another member in the activewear space found that their US customers had a 22% higher AOV than their Australian customers because the brand had a premium perception overseas.
The operational overhead is minimal once set up correctly. You are shipping from the same warehouse, managing the same inventory, and using the same Shopify admin. The marginal cost of each international order is just the shipping difference.
Start With One Market, Then Scale
Do not try to go global overnight. Pick your single best international opportunity — for most Aussie brands, that is New Zealand or the US — and get it running profitably. Nail the pricing, shipping, and localisation for one market before adding the next.
Inside the eCommerce Circle, international expansion is part of our growth framework. We help members identify their highest-potential markets, set up Shopify Markets correctly, and build market-specific acquisition strategies so international revenue becomes a reliable growth driver rather than an afterthought.
If you are doing $20K+ per month domestically and have not explored international selling, you are probably leaving $4-6K per month on the table. The tools are built into Shopify. The demand is there. You just need the right strategy.



