The 2IC Playbook: How to Hire the Operator Who Runs Your Shopify Business Without You
Most Aussie Shopify founders hire a 2IC two years late. The readiness test, role brief, hiring process and 90-day handover ladder that make it work.
The Shopify Hiring Scorecard: The 6-Stage Interview System Aussie Founders Use to Stop Guessing
A bad hire costs 30 to 150% of first-year salary. Here is the six-stage scorecard system Aussie Shopify founders use to hire on evidence, not gut feel.
The Team Retention Playbook: How Aussie Shopify Founders Spot a Resignation 90 Days Before It Lands
45% of people who quit say nobody asked about their future first. The 5 signals, the stay interview script and the scorecard that keep your best people.
The Shopify Employment Compliance Playbook: 7 Checks Aussie Store Owners Get Wrong
Wage theft is now criminal, rates jumped on 1 July 2026 and payday super has landed. The 7 employment checks every Aussie Shopify owner should run.
Contractor or Employee? The Check Aussie Shopify Teams Keep Getting Wrong
Most Aussie Shopify teams run on ABNs. Four separate tests decide whether that holds up. Here is the seven-signal check to run before the ATO runs it.
The Pick and Pack Playbook: The 6-Lever System Aussie Shopify Founders Use to Cut Cost Per Order Before Peak
Most Aussie founders cannot say what it costs to get one order into a satchel. Six levers that cut warehouse cost per order before peak hits.
The Paid Trial Test: How Aussie Shopify Founders Prove a Hire Before They Commit
Interviews barely predict performance. A six-hour paid trial does. How to run one that works, and stay on the right side of Fair Work.
AI or Hire? The 5-Filter Test Aussie Shopify Founders Run Before Adding Headcount
Before you post the job ad or buy another AI tool, run every task through these five filters. The audit that decides what to automate and what to keep.
The Supplier Negotiation Playbook: The 6-Lever System Aussie Shopify Founders Use to Cut Landed Cost
Most founders negotiate one number once a year. Here are the six levers that actually move landed cost, and how to run the conversation.
The Shopify Agency Management Playbook: How to Hold Your Agency Accountable
You pay an agency every month. Could you list what it delivered? The seven-step system to scope, score and review your ecommerce agency partner.